FAQs - Opening an Account

As we get more questions, we'll continue to expand this section so please feel free to contact us.

Click here if you're looking for forms and steps to open a "Live" account.


What are advantages of Hi4x Dealbook over standard Dealbook 360?

Get all the tools your used to from Dealbook + more!

The advantage of the regular Hi4x Dealbook over standard GFT is the built in template for layout that makes it easier to use. Also, as a client, you get a Free walk through of the platform via web / phone conference to help you understand how to place orders and navigate the trade platform with a personal representative. Receive specials on lab and online workshops!

Once you open a "Live" account, you'll have access to downloading the enhanced version of Hi4x dealbook with built in automated pivots hardcoded in the platform. For those that use DiNapoli Tools, Hawaii Forex will pick up the $80 / month subscription cost each month for 5 months when you qualify under the minimum trade program.

More important is that our services as a broker won't cost you anything more since we don't add on commissions or widen spreads. We're paid by the clearing dealer to support you!

What if I have an existing GFT account?

You may list Hawaii Forex as your listed broker to support you where we don't charge any additional fees, commissions nor widen the spread so you get the same support and platform plus more. Get the standard + MORE with added support, tools, updates and specials!

If you have an existing GFT account and wish to list Hi4x as a broker, there are 3 steps:

1. Select an option and cut / paste it into an email to us.

2. Attach a signed 3rd party disclosure (or fax us 808-596-0940)

3. Fill out a base10 Form to specify number of base units

Will I have to change account numbers?

If you have an existing GFT account and would like to open a Hi4x Dealbook account, you have 2 options which could provide an added layer of support with Hawaii Forex:

1. If you have an existing account and need to keep the same account number, and login this can be done. What will happen is that Hawaii Forex will be able to access and maintain your historical records from our office in the event you need these as a back up for audit purposes as parallel record keeping with GFT. From a compliance standpoint, we would need an email or letter from you stating that you wish to maintain your account under these circumstances.

2. If you do not want our office to have access your historical trading records and for these to be maintained only with GFT's main office, all transaction audits will need to be directed strictly with the GFT office. The procedure here is that a new account would be established for Hi4x Dealbook and you will need to decide on placing all or a portion of funds from your existing account to the new account. If you have any direct questions, feel free to contact us.

Will I only be dealing with Hawaii Forex?

You can either deal directly with GFT or Hawaii Forex as we're on the same team with the objective of helping you!

GFT's technical support is available till 1:00am EST where there's a 5 or 6 hour time difference (depending on daylight savings) to Hawaii where our chat / email helpdesk support is still active to assist with questions until GFT's support desk opens the next business day.

Am I paying more on commissions or spreads?

No. Unlike some brokers, Hawaii Forex does not add to spreads or charge commissions. You get the same quotes as you would directly from GFT.

How does Hawaii Forex make money?

Hawaii Forex is registered with the NFA (National Futures Association) and a regulated by the CFTC which is mandated by GFT's compliance policies towards being a registered broker. Our NFA ID # 0359300 as a registered CTA (Certified Trade Advisor) and CTO (Commodities Pool Operator) under Hi4x. We are also a registered member with the Better Business Bureau of Hawaii.

GFT charges clients the spread between the bid / ask price on entering a transaction and pays their IB brokers a percentage of the spread they collect to support their clients. Hawaii Forex does not add commissions or widen spreads as a policy to best serve its clients.

GFT is compensated by revenues from its activities as a currency dealer, including proceeds from buying, selling, converting, as well as holding currencies and interest on deposited funds and rollover fees

Looks complicated! How can I learn to use this platform?

You can either watch the recorded archive listed below or schedule a time for a 1 on 1 private web / phone conference at no charge with one of our experienced representatives to walk you through the platform, how to make trades, etc.

Of course, we always have classes by appointment or find the schedule of workshops in your area.

Watch Using Hi4x Dealbook

Schedule a 1 on 1 appointment to learn platform

Can I demo the enhanced Hi4x platform?

Sorry, "Live accounts" only. You can always sign up for the regular Hi4x Dealbook for both demo and live to take advantage of templates, training and get an idea of the look & feel. The only difference is you won't have the hardcoded indicators built into the platform.

Can you do a self directed IRA for Forex Trading?

Yes, we can transition a 401K or open a self directed IRA for Forex trading. Please contact us directly for more information.

Is there a manual?

Yes, there is a manual as well as templates and other resources for you to learn how to use the platform!

What if I have a previous version of Dealbook?

If you have a previous version of standard GFT Dealbook or Hi4x Dealbook in your computer, you will need to uninstall then reinstall the enhanced version from the prior page or you may download here after opening a "Live Account" where you will receive a User & Pass to access the link to download.

Please either watch the tutorial or review instructions to uninstall the previous version.

Uninstalling a previous version of Dealbook?

You shouldn't have 2 different versions of Dealbook on your computer which conflicts resources so it is best to select one. The Hi4x Dealbook has everything standard Dealbook has plus more.

Easiest way to uninstall Dealbook is go to your "Start" menu" -> "All Programs" -> "Control Panel" -> "Add/Remove Programs".

Select Hi4x Dealbook (or DealbookFX), then click "Remove".

Next, go to your My Computers -> Local C: drive -> Program Files ->

Look for the folder called Hi4x Dealbook (or DealbookFX) and delete it. This will get rid of the entire program and be ready for you to reinstall.

How do I fund the account?

With strict compliance under CFTC regulation and the NFA, you can remit funds via check, bank wire or ACH from your local bank account. Funds are deposited into a trading account held at JP Morgan Chase / Bank One.

The name on your check needs to match the name on both your application and valid photo ID.

Also, your photo ID address must match the address on your application. If it contains a P.O. Box for an address, you must submit a utility bill that shows a physical address to match what is on your application. These are strict compliance rules that we must abide by.

For Hawaii based clients, we have suggested opening an account with a local bank as Central Pacific with a Free checking or savings account and transferring funds to their trading account. We can accommodate any local commercial bank in the islands as Bank of Hawaii, First Hawaiian Bank, Hawaii National, CPB. Feel free to contact us with any questions.

What's the next step?

Fill out the forms below where you can either email attachments to us, drop these to our office or fax to 808-596-0940.

If you have an existing GFT account, for instructions, click here

Please contact us if you are looking to open a mini $250 account, please be sure to fill out a base10 form.

Scan / Fax valid photo ID (driver's license, passport)

Select from wording for email

3rd party disclosure form fax to 808-596-0940 or email

Online application

W-9 (if a U.S. citizen)

W-8 (if not U.S. citizen)

base10 Form (defines # base units per lot)

Deposit / Withdrawal instructions